October 9, 2018 Tailored successfully held a thematic SERVICE OKTOBERFEST in the hospitable territory of Baltika Breweries, Part of the Carlsberg Group on a topical matter: “HR Service Today. HR Service of the Future.
The first speech was given by Valery Martsinovich, a senior partner of KornFerry, on the topic “International practices of theservice centers and global trends in service, robotic automation of service operations”. After that NadezhdaLeonova, Head of HR Shared Service Center, Metro Cash & Carry gave talk on the subject: “The Experience of Implementing Service Centers in Metro Cash & Carry”. Ekaterina Zvereva, HRSC Co-worker Support Team Leader, IKEA, was the third expert of our meeting was. She told us about practices for the implementation of IKEA service centers.
In the second part of the meeting Dmitry Karev, Operations Director of Acsour, gave a speech on a topic: “Outsourcing. The output functions in the regions. Impact on effectiveness. HR outsourcing. ”
Could OKTOBERFEST be without beer & snacks? Our friends from Baltika Breweries took care of it. Moreover, they organized a tour of Baltika Brewery Factorybefore the main part of the meeting. During the excursion participants got to learn about the secrets of success of one of the most famous brands in Russia.
As always our meeting was accompanied by topical tasks, open discussions and sharing experience among experts from leading Russian and international companies: KirovskyZavod, MSC, Gazpromneft Business Service, Franke Russia GmbH, ALIDI Group, Nostrum Oil &Gaz, Lenta , Kraft Heinz, AO Smerfit Kappa, Concept Group, Gazpromneft-Sakhalin, Capital Life, Partner Group, ZIFST, Roka Rus, AO Avtodom, OCK, International Paper, Delovye Linyi, Segezha Group, Taxi 068, BES Cargo, LSR Group, PochtaBank and many others. Welcome to our new meetings!